Jack studied Pharmacy at Bath University in the UK and migrated to Australia with his wife and baby daughter Joyce in 1986. He worked for various employers but dreamed of one day owning his own pharmacy. After many years of hard work, he finally became the proud owner of Ferndale Pharmacy in 1999. In the early 2000s, he worked alongside his wife and then pharmacy student Joyce to provide a unique family orientated service to our local community. Together, the Ma family strived to always put patients first before profit, as well as providing the best advice. Outside of pharmacy, Jack enjoys travel, nature and action movies.

Joyce followed her father Jack’s footsteps in studying Pharmacy and became a pharmacist in 2007. She has worked at numerous different pharmacies all around Perth, as well as doing a one year stint in Sydney where she gained further experience from a variety of settings there. She finally settled back in Perth to fully manage Ferndale Pharmacy in 2010 and has since loved getting to know everyone in Ferndale, Lynwood, Langford, Parkwood and other surrounding suburbs by name. Joyce is fluent in Cantonese and enjoys spending time with her young family, watching Masterchef and finding new places to eat.

Sheree is an exuberant and caring pharmacy assistant with 20 years experience. She has been serving at 

Ferndale Pharmacy for 4 years and is responsible for all our merchandising, creative displays and providing excellent front of shop advice. Outside of pharmacy, Sheree keeps herself busy with her young kids, 2 dogs and a pet pig named Crackles.

Tracy is a kind, warm-hearted pharmacy assistant who Joyce actually met while she was working at another pharmacy nearby. Loved by the local community and always going out of her way to help others, Joyce was always keen for her to join our team. Ferndale Pharmacy was finally blessed with her assistance in early 2021, much to the delight of our patients. Tracy has 5 years pharmacy experience and enjoys providing our Webster packing services as well as giving helpful advice. In her spare time, she enjoys baking with her daughter and shopping.